Software Patching: In-Depth Understanding

What is software patching?

Patching is essentially when a software developer modifies an existing application to remove any bugs, errors, or vulnerabilities. It’s usually the software developer or an end-user that discovers most coding holes. However, in many cases, a cybercriminal stumbles upon a vulnerability and uses it to their advantage. Don’t mistake software patching as an upgrade to an application, think of it as sewing up a hole that shouldn’t be there. Once developers send out these software patches, it’s critical that end-users patch all their systems as soon as possible.

Why it’s important to patch right away

Not patching a vulnerability leaves you extremely susceptible to a cyber-breach. With this fact widely known, it’s still very common that companies delay their software patching. For instance, in 2018, Verizon’s Data Breach Investigations Report found that 99.9% of all vulnerabilities that were exploited were known for over one year prior to the attack. The consequences of procrastinating your software patching don’t come at a small cost. In fact, ransomware ransoms have dramatically increased over the years and can often be in the millions.

Software patching must be done properly

Although an essential component in maintaining network security, many IT departments delay their patching in fear of causing an outage. Some avoid patching entirely because of how resource-intensive the process is. The truth is, software patching is a complicated process that can disrupt business operations if done improperly. A common flaw is that organizations rely on a software tool to inform them if they have been fully patched. More often than not, those tools don’t report the correct information, resulting in vulnerable systems. There are many more issues that can arise after or during patching, such as: application incompatibilities, reboot issues, and deployment failures. Even with its complicated process, the advantages of patching your environment greatly outweigh the disadvantages.

Keeping your network safe with patch management

Patchworx℠, Patch Management as a Service, is an advanced patch management solution that enables mid to large size enterprises to patch their databases, systems, and applications; safely, consistently, and cost-effectively. Patchworx℠ offers:

  • A comprehensive management that not only patches critical operating systems but also hundreds of third-party applications
  • Smoke testing that ensures your systems and applications will function successfully after rebooting
  • Documented reporting to satisfy management, auditors, and investors
  • Customized support that fits your business needs
  • A 31-step patching process
31-step patching process
31-step patching process

Microsoft WSUS Consultant

WSUS Consulting Services

Software update service for system administrators to manage Microsoft product updates
  • Help resolving common WSUS server issues
  • Solve the problem of PCs not reporting to WSUS
  • Identify and repair the common WSUS system errors
  • Fix high CPU utilization problems
  • Stop duplicate SUSClientIDs
  • Diagnose and fix failed downloads
  • Fix IIS permissions that lead to failed Windows Update Agent Error Codes
  • Using Group Policy to set WSUS agent policies
  • Troubleshooting issues with WSUS client agents

SCCM Consulting Services

Systems management software for managing large numbers of computers running multiple operating systems and application.
  • Help with the frequent updates required to maintain security and version updates
  • Develop a program to get a monthly cadence for distributing updates
  • Understanding the of conflicting reports coming from SCCM
  • Verify accuracy before starting the deployment
  • How to properly initiate Client Notification Actions
  • Troubleshooting (DRS) Database Replication Service within SCCM
  • Proactively fixing client issues
  • Fixing failed deployments so you can move on to other more important tasks
  • Fixing ConfigMgr problems
  • Integrate third party add-ins(like Ivanti) for third party updates
  • Support Wake on Lan(WOL) patching
  • Maintenance Windows feature to prevent Servers restart during business hours
  • Updates Windows 10 image during build process that way your workstation will always have the latest security updates
  • Integrate with PowerBi for better reporting

We utilize a proven 31-step patching process.

*Diagram represents a portion of our process”
Patch Management As A Service

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$250K Cyber Insurance Coverage

Our integrated insurance coverage and breach response services includes $250,000 of cyber liability insurance (annual aggregate) with $0 deductible.

As a Patchworx℠ client, you will be protected for the cost of an actual or suspected violation of a privacy regulation due to a security breach that results in the unauthorized release of protected personal information (PPI) up to the policy limits.

PPI is defined as any private, non-public information of any kind in the merchant’s care, custody or control. This coverage territory is worldwide and is backed by a carrier rated A+ by AM Best.

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